Cable can not detect charging port

[wanazham]

If my cable charging did not respon on charging port..can claim on warranty?

Because I also test with other cable.

.I can't charge my samsung a55 ...so,now phone battery had 7%.

I think maybe charging port problem..

Can claim on phone warranty?

[nazzzz]

most likely hardware faulty.

yes can claim on warranty. book your appointment in this app -> support tab

[스하위켛크분]

There's no need to book an appointment; you can just walk in.

Booking an appointment doesn’t make a difference. I've booked multiple times before, but when you arrive, you still need to take a number and wait in line. It's no different from walking in. When I asked why I had to queue despite booking an appointment, the service center said it’s all the same.