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Original topic:

camera problem

(Topic created on: 05-06-2022 04:32 AM)
967 Views
DellBalili
Active Level 6
Options
Galaxy A
after i updated my phone Samsung A51 to its latest version of Android 12, it seems that my camera is not working properly, evevrytime i took a photo and videos, the image and the videos will not be displayed and cannot be played...how to fix this??? anyone m, who has and idea how to fix this.....thanks....
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28 REPLIES 28
Khaled75
Expert Level 5
Galaxy A
Try restarting your phone.
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DellBalili
Active Level 6
Galaxy A
i did it many times ..
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Khaled75
Expert Level 5
Galaxy A
Try resetting your camera from Camera settings.
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DellBalili
Active Level 6
Galaxy A
i already did that, lowering the resolution both videos and photos
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Khaled75
Expert Level 5
Galaxy A
Try wipe cache partition.
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DellBalili
Active Level 6
Galaxy A
where can i find it?
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Khaled75
Expert Level 5
Galaxy A
Its in Recovery mode.
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DellBalili
Active Level 6
Galaxy A
settings?
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Khaled75
Expert Level 5
Galaxy A
To boot into Recovery mode:
1. Turn off your phone.
2. Plug in the USB cable via PC or charger (in case its USB-C to USB-C).
3. Then press and hold Power and Volume up buttons.
4. Release the power button. When the Android recovery screen appears, release the Volume up button.
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