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Original topic:

Charger fell, but no damage to the pin and works alright, is it still fine???

(Topic created on: 12-14-2022 07:15 AM)
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leemao5
Active Level 1
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Galaxy A
While I was checking my phone to see how much percentage is there charging, the extension wire where I plugged my charger in, fell on the floor while I was getting my phone, but my phone didn't dropped, instead what I'm concerned about is the charging pin of my Samsung charger, even though I saved the pin connected to my phone from being tugged down harshly after the extension wire fell with my plugged in charger, the charging performance is still good even right now too, what I'm worried about is that what if my phone charger pin might get bent or damaged, even though there's no visible damage, cuz this is my anxiety kicking in.
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Obviou_sly
Active Level 9
Galaxy A
Can you feel any movement, cracking sound in charger if not try using with another device and observe for minute.
TeamGalaxyRene
Moderator
Moderator
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Galaxy A

Hello leema05,

Thanks for sharing with us here, regarding your charger that you feel might get bent or damaged, even if there is no visible damage. 

Charging on your Samsung Galaxy phone may be slowed if the cable is not properly inserted and connected to the USB port, or if the connector pin is altered due to a bent. So, have it replaced to ease your worry, if its showing battery charging issues.

If there is a sign of slow charging on your Samsung Galaxy phone, immediately bring your device with its charger, and cable to the nearest Samsung Authorized Service Center. Rest assured that, our Samsung Engineers/Technicians are competent to assess your charger and they can offer solutions to restore it to optimum performance. 

https://www.samsung.com/ph/support/service-center/

For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
Or contact our Samsung direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)
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