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Original topic:

Charging Port trouble

(Topic created on: 10-23-2020 04:55 AM)
675 Views
JakeChang
Active Level 2
Options
Galaxy A
i am using the galaxy A71 and after a few months, i am experiencing the following issues

a. when charging, i need to wait at least 2-3 minutes after connecting the cable before it will start to charge;
b. the fast charging capacity has depleted, it takes longer time before the phone gets up to 100%; and c. the charging port no longer detects my usb type-c flashdrive.

what to do? do i need to bring it to the service center?

any life hack?
10 Comments
Reesch
Expert Level 5
Galaxy A
Why not? Service center can help you fix that issues on your phone.
0 Likes
JakeChang
Active Level 2
Galaxy A
service centers are far from my area 😢 and there are travel restrictions. so i am looking if there are other possibility that can help me solve the problem aside from bringing it to SC's
0 Likes
Charlon
Active Level 7
Galaxy A
have tou tried basic trouble shooting like restarting your device or factory reset
0 Likes
JakeChang
Active Level 2
Galaxy A
yes, but to no avail. i even updated the software to the latest version. i have done all trouble shooting tips from the CS that i contacted
0 Likes
Charlon
Active Level 7
Galaxy A
next step is contacting them via live chat.
0 Likes
JakeChang
Active Level 2
Galaxy A
i did, and let let me do again the basic trouble shooting.
0 Likes
Charlon
Active Level 7
Galaxy A
chances are the issue was caused by the update. you may really need to go to a service center
0 Likes
Dick411
Active Level 2
Galaxy A
save the any of your important data before you reset or restarting.then reset wait for few minutes.make sure youre fully charge b 4 starting..
0 Likes
didiwbells
Active Level 1
Galaxy A
there was an update pushed earlier. i got it on my device. says, it fixes charging and stability. try updating
0 Likes