Charging

[clumzer]

I need help i charge my phone on an outlet and it it thinks it is connected to a pc. I need help how to fix this. It shows usb disconnected

[nopee]

Have you tried cleaning your charging port? There might be some debris on the pin that's preventing it from connecting correctly.

[clumzer]

Hmm yes, i was charging to a wall socket but why does it say im connected to a pc?

[nopee]

Maybe there's something triggering it like moisture or some debris blocking pin connection. Try the interactive check of USB/Charger under "Get Help" in Samsung Members

[SamsungRightCare]

Hi! I'm Sam, your friendly Samsung Customer Service guy. Welcome to Samsung Members Community! Explore your new hub for all things Samsung and beyond. Earn the coolest badges and enjoy awesome perks from us by connect with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product. Should you need technical assistance, don't hesitate to reach us via our TOLL-FREE mobile number #GALAXY (#425299) or via our TOLL-FREE LANDLINE: PLDT Toll free : 1-800-10-726-7864 Globe Toll Free : 1-800-8-726-7864 Standard Landline : (02)8-422-2111 Daily (8:00 AM to 8:00 PM).

As for your concern, may we know if you have already tried charging your device using different cable and/or with different adaptors as well? Check if it is a problem with your cable. If so, we do recommend for you to replace it with a newer original cable. If not, and the issue is not resolved. We suggest you to reach us via the TOLL-FREE hotlines stated above.

Hope this helps! Be sure to click " ✓ Accept as Solution" when you find an answer that works for you. Stay safe. 😀

[clumzer]

Yes i have tried theee different adapters and cables but it still the same i even tried connecting it to a powerbank.

[SamsungRightCare]

Try to do a sudden yet hard blow on your charging port, for there might be some dust that's interfering with your charging cable connection. Also, does it affect the charging of your device? If the symptoms still persist, we then suggest you to have your device checked up on your nearest Service Center. Your charging port may have loosed connections inside and needs replacing. 🙂

[clumzer]

It does not effect charging but was i disconnect the charger it keeps popping in the notification panel it says, usb device disconnected and connected

[SamsungRightCare]

Please do try to also "clear data cache" on your device, and apps. Then do a restart. Try to check with your charging unit again. Hit us up with updates should it be resolved. 🙂

Also, is your device updated with the latest software? 🤔

[clumzer]

Yes, it is updated now i know where the problem starts. You see samsung has a fast charging feature right well mine hasn't work in years i tried turning it on yesterday and it worked again but when i disconnect it the notification of usb connected and disconnected pops up