cancel
Showing results for 
Search instead for 
Did you mean: 
Resolved! Solved

Original topic:

Dents cleaning in the back of phone

(Topic created on: 08-25-2022 03:04 AM)
310 Views
Karsgg
Beginner Level 5
Options
Galaxy A
Hi, Any recommendations how to clean what dust in phone? Hindi kasi nag wowork yung alcholo lang. Thank you.
0 Likes

1 Solution


Accepted Solutions
Solution
SamsungRightCare
Community Manager
Options
Galaxy A

Hello Karsgg,

Thank you for reaching out to us. We value your feedback and comments.

Let me guide you with the outlined below to clean and maintain your Samsung Galaxy phone.  

To clean your phone, here are a few guidelines to follow.

1) Before cleaning, power down your Galaxy smartphone, remove any case or cover, and unplug any cables or accessories.


2) Use a soft, lint-free, microfiber cloth such as a camera lens cleaning cloth to gently wipe the exterior surface of the phone.

3) Avoid getting moisture in any opening and do not apply liquid solutions directly to your phone. If necessary, dampen the corner of your cloth with a small amount of distilled water or disinfectant, such as a hypochlorous acid – based (50-80ppm) or alcohol-based (more than 70% ethanol or isopropyl alcohol) product, and gently wipe the front and back of your phone without applying too much pressure. Avoid excessive wiping.


4) Do not use compressed air, and do not apply or spray bleaches or liquid solutions directly on your phone.

Note : This cleaning recommendation is only intended for the glass, ceramic and metal surfaces of your phone; it is not recommended for soft accessories, i.e. those that are made of leather, rubber or plastic.

To know more, be sure to click the below link.

https://www.samsung.com/ph/support/mobile-devices/how-do-i-clean-my-galaxy-phone/ 

Hope this content is helpful to you and we look forward to hearing about your experience with Samsung Galaxy devices.

View solution in context

4 Comments
Khaled75
Expert Level 5
Galaxy A
Try using a micro fibre cloth to clean your device.
butete
Expert Level 5
Galaxy A
micro fiber is the key, dont use alcohol
Galaxy A
I use Gadget wipes, works well😊
Solution
SamsungRightCare
Community Manager
Options
Galaxy A

Hello Karsgg,

Thank you for reaching out to us. We value your feedback and comments.

Let me guide you with the outlined below to clean and maintain your Samsung Galaxy phone.  

To clean your phone, here are a few guidelines to follow.

1) Before cleaning, power down your Galaxy smartphone, remove any case or cover, and unplug any cables or accessories.


2) Use a soft, lint-free, microfiber cloth such as a camera lens cleaning cloth to gently wipe the exterior surface of the phone.

3) Avoid getting moisture in any opening and do not apply liquid solutions directly to your phone. If necessary, dampen the corner of your cloth with a small amount of distilled water or disinfectant, such as a hypochlorous acid – based (50-80ppm) or alcohol-based (more than 70% ethanol or isopropyl alcohol) product, and gently wipe the front and back of your phone without applying too much pressure. Avoid excessive wiping.


4) Do not use compressed air, and do not apply or spray bleaches or liquid solutions directly on your phone.

Note : This cleaning recommendation is only intended for the glass, ceramic and metal surfaces of your phone; it is not recommended for soft accessories, i.e. those that are made of leather, rubber or plastic.

To know more, be sure to click the below link.

https://www.samsung.com/ph/support/mobile-devices/how-do-i-clean-my-galaxy-phone/ 

Hope this content is helpful to you and we look forward to hearing about your experience with Samsung Galaxy devices.