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Original topic:

Fingerprint can't function

(Topic created on: 02-18-2024 12:12 AM)
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dennikins
Active Level 4
Options
Galaxy A
My fingerprint scanner won't work... I try to restart my phone several times as it was stated and it still the same...

image


 How can I fix this??
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4 REPLIES 4
SonnyCalooy
Active Level 8
Galaxy A
Sa akin kasi pag ayaw gumana

1. Restart a phone - refresh
2. Punas-punas - may dumi
3. Refinger setting - nagiba yung finger tumanda
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Galaxy A
Did you install new screen protector? If yrs, delete your old fingerprint and register a new one. Better do as well phone diagnostics for fingerprint recognition.
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dennikins
Active Level 4
Galaxy A
I have side mounted fingerprint sensor
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Galaxy A
Ah okay. Have you diagnose your fingerprint scanner? If result is normal, if i were you i will reset my phone, but i will do backup first before doing so. If still didnt work, better consult nearest samsung service center.
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