For my fellow Samsung a72 user's

[Renzruiz]

Kindly please help me po because my galaxy phone is having a screen freezing 

That i need it to force restart for me to able to use it touch it and sometimes it keeps getting worse as you need to restart it a couple time's. 

Can somebody know why is it freezing / unresponsive screen. 

It's almost 1month i have this problem. 

[butete]

have you performed factory reset?

[Renzruiz]

Yeah bro I already do it factory reset but it still having a screen freezing / unresponsive screen

[butete · Accepted solution]

better bring it to nearest samsung service center to have it checked, dont forget to report full factory reset has been done already.

[Renzruiz]

Thankyou @butete
Do you have any idea how much may it cost??

[butete]

just locate nearest service center

https://www.samsung.com/ph/support/service-center/

give em a call for qoute, also avail on May 21st Samsung's Right Day Care
to get discounts

[Renzruiz]

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[Renzruiz]

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