GALAXY A54 5G || Yellowish screen || Saturated pics

[Tj____]

Hi SAMSUNG community, I recently purchased my A54 5g. I just noticed that my screen is a bit yellowish is it normal? If I am holding my phone straightly, the screen is white or natural color but once I tilt it, it turns into yellow. 

[Obviou_sly]

Did you buy it online?

[Tj____]

No

[TeamGalaxyRene · Accepted solution]

Hello Tj____,

Thanks for letting us know here about your experience with your new Samsung Galaxy A54 5G having issues with a yellowish screen and saturated pictures, and we apologize for the inconvenience it caused you.

I feel and understand that you are worried, but don't be. I highly recommend returning it immediately to the same store so they will be able to check and assess your device.

Should you need further assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport  

Or our Samsung Customer Care direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 221 11 [All Product, Landline]

Daily (8:00am to 8:00pm)

Be sure to click "ACCEPT AS SOLUTION" when you find our answers helpful to you.

Stay safe and have a nice day ahead! Thanks for contacting Samsung.

[hideo001]

Have you already tried to change it in settings>display>screen mode?

[Tj____]

Hi, I already changed it to natural. But the yellowish is still appearing. I dont know if this is just natural with amoled phones

[hideo001]

Choose vivid intead

[Tj____]

I chose this also, however it became more yellowish on vivid.

[APLGaming]

Turn off eye protection

[Tj____]

Already did, however still the same.