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05-17-2023 01:33 AM in
Galaxy AAfter the last update of May 2023, finally Samsung A54 supports 5G signal of Dito telc but wifi calling is still not showing it while on other telco namely: Globe and Smart it shows wifi calling icon. When I insert my Dito sim on another brand , wifi calling works. Is there an update for this?

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05-17-2023 01:49 AM in
Galaxy AHey Amhner,
Based on this list of compatible phones by DITO, the A54 is still not supported: COMPATIBLE BA TAYO? List of DITO-Compatible Phones
I'm guessing they haven't updated their list of devices yet to include this year's A54 5G?
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05-17-2023 01:51 AM in
Galaxy A
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05-17-2023 01:49 AM in
Galaxy AHello Amnher,
Thanks for letting us know your experience with the recent updates on your Samsung Galaxy A54 having solved the issues of 5G signal of Dito Telco but Wi-Fi calling is still not showing up.
Before you try out the below recommendations as to your solution, be sure to check if your device's software is updated with the latest version. Please check how to update your mobile device's software in the following order.
Step 1. Go to Settings > Software update.
Step 2. Tap on Download and install.
Step 3. Follow the on-screen instructions.
If that doesn't fix the problem, you may submit an error report through the Samsung Members app as follows:
Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.
Step 2. Tap OK on agreement popup to send system log data.
Step 3. Select Symptom category "Networking/Wi-Fi" and "Call/Message".
Step 4. Describe the problem in details and SEND.
How to submit an error report on Samsung Members app? | Samsung PH
If the issue persists, you may bring your device to the nearest Samsung Authorized Service Center in your area. Rest assured that your device will undergo an assessment to pinpoint the root cause of the issue. They may guide you and offer solutions to restore it.
https://www.samsung.com/ph/support/service-center/
or book an appointment with the Samsung Members app as follows:
Support > Book an appointment to set one.
Should you need further assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.
https://samsung-livechat.sprinklr.com/seao/ph/index.html
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05-17-2023 01:51 AM in
Galaxy A- Mark as New
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05-17-2023 01:46 PM in
Galaxy Aonly in xiaomi /realme phone
common dito add up samsung
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05-17-2023 09:16 PM in
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05-17-2023 09:19 PM in
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05-17-2023 04:17 PM in
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05-17-2023 09:20 PM in
Galaxy A