Hello, Can anyone help me how to fix the media sound not working on my a50?

[Felzen]

Can anyone help me how to fix the media sound not working on my samsung a50. 😔

[skycovy]

Go to fixmyspeakers.com

[Felzen]

It doesn't work 😔

[skycovy]

Can you elaborate the problem?

[Felzen]

Speaker is good but the media sound not working, like facebook videos, tiktok, youtube, musics

[butete]

Try wipe cache partition

[Felzen]

How?

[butete]

https://youtu.be/kplHF_kdtig

[Felzen]

Is my files safe after I wipe cache partition?

[butete]

Yes safe, it only wipe the settings