HELP

[edrivera]

Can someone help me, pag nakalapag sa flat surface A21s ko di ko siya ma pindot. Ako lang ba?

[TeamGalaxyEvflor]

Hello, edrivera! Can you elaborate more? We are willing to help you. Also, don't hesitate to reach us via our TOLL-FREE mobile number #GALAXY (#425299) or via our TOLL-FREE LANDLINE: PLDT Toll free : 1-800-10-726-7864 Globe Toll Free : 1-800-8-726-7864 Standard Landline : (02)8-422-2111 Daily (8:00 AM to 8:00 PM). Thank you and stay safe!

[edrivera]

Whenever I put my phone on the table or any flat surface, di gumagana touch niya. It's so frustrating. Kaya dapat lagi kong hawak 🤦‍♂️

[TeamGalaxyEvflor]

I am very sorry to hear that your experiencing this. No worries, I am going to help you! For this one, try to go to Samsung Members application > Get Help > Interactive checks > Touch screen > Tap all the squares that you see. Get back to me when you're done doing it. I hope it appears okay. 

[edrivera]

I've done that. Okay naman siya but whenever I put my phone on a flat surface mahirap siyang i-touch minsan ayaw talaga ma touch.

[PrinceMercado]

Hi! If nagawa mo naman lahat ng steps na pinrovide ng moderator, Then wala padin
Better ipa check na sa service center,
Para mas macheck nila ung naging problem.
Or pwede mo silang tawagan sa get help lang dito sa app na to, baka mas makapag bigay sila ng mga tips kung bat may ganyang problem 😊.

[edrivera]

Hey prince. Thank you for the advice ☺

[PrinceMercado]

Welcome 😊