I recently updated my A12 nacho to android 13 and after 3 days my wifi connection suddenly disconnects and reconnects even though my internet is stable. I cannot scroll down to check my notifs and the brightness suddenly dims. Does anyone have the same problem?
Sorry to hear that, about your experience with the recent updates on your Samsung Galaxy A12 Nacho having issues with internet connectivity as well as with notification and display brightness and we apologize for the inconvenience it caused you.
Before you try out the recommendations below, be sure to check if your device's software and related apps are updated to the latest version. To update your mobile device's software, follow these steps:
Step 1.Go toSettings> Software update.
Step 2.Tap on Download and install.
Step 3.Follow the on-screen instructions.
Step 4. Reset your device.
Submit an error report through Samsung Members app as follows:
Step 1.Long press Samsung Members icon on Apps screen and tap Error reports.
Step 2. Tap OK on agreement popup to send system log data.
Step 3. Select Symptom category"Networking/Wi-Fi" and "Settings/System".
Also, you can check by calling the Customer support of your Mobile Network Services provider in order to find out the status of signal in your coverage area.
If the problem persists, immediately bring your device to the nearest Samsung Authorized Service Center. Rest assured that our Samsung Engineers/Technicians are competent to assess your device and offer solutions to restore it up to optimum performance.
