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Original topic:

Hi guys i need help 😭

(Topic created on: 12-01-2021 05:09 PM)
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Uel29
Beginner Level 2
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Galaxy A
Why is it my back camera doesn't focus?
2 Comments
SamsungRightCare
Community Manager
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Galaxy A

Hi! I'm Sam, your friendly Samsung Customer Service guy. Welcome to Samsung Members Community! Explore your new hub for all things Samsung and beyond. Earn the coolest badges and enjoy awesome perks from us by connecting with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product. Should you need technical assistance, don't hesitate to reach us via our TOLL-FREE mobile number #GALAXY (#425299) or via our TOLL-FREE LANDLINE: PLDT Toll free : 1-800-10-726-7864 Globe Toll Free : 1-800-8-726-7864 Standard Landline : (02)8-422-2111 Daily (8:00 AM to 8:00 PM) or via LIVE CHAT SUPPORT: https://livechat.support.samsung.com/Customer_new/PH 

If the camera still isn't focusing, you should try resetting the camera to its default settings. Tap the Settings gear, and then swipe to and tap Reset settings. Hope to have helped you. Be sure to click " βœ“ Accept as Solution" when you find an answer that works for you.  Stay safe and have a nice day ahead! 

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TeamGalaxyDD
Moderator
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Galaxy A

Hey Uel29!

Would you like to elaborate on HOW it doesn't focus?

Usually, tapping on the subject you're taking a photo of helps the camera focus on it.

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