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Original topic:

How to turn off noise suppression in A72

(Topic created on: 09-29-2021 01:02 AM)
1463 Views
OLEC
Beginner Level 2
Options
Galaxy A
How can I turn this feature off?

Whenever Im in call in my Samsung A72 with loudspeaker on, the app cancels out the background noise and most of my voice.

It greatly diminishes my voice and my contacts only hear muffles
2 Comments
SamsungRightCare
Community Manager
Options
Galaxy A

Hi! I'm Sam, your friendly Samsung Customer Service guy. Welcome to Samsung Members Community! Explore your new hub for all things Samsung and beyond. Earn the coolest badges and enjoy awesome perks from us by connecting with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product. Should you need technical assistance, don't hesitate to reach us via our TOLL-FREE mobile number #GALAXY (#425299) or via our TOLL-FREE LANDLINE: PLDT Toll free : 1-800-10-726-7864 Globe Toll Free : 1-800-8-726-7864 Standard Landline : (02)8-422-2111 Daily (8:00 AM to 8:00 PM) or via LIVE CHAT SUPPORT: https://livechat.support.samsung.com/Customer_new/PH

Noise cancellation is off by default but can be turned on or off during a video call.

  1. Tap the screen SamTheRightCareGuy_0-1632906424513.png tap More SamTheRightCareGuy_1-1632906424515.png

     

  2. Tap Settings SamTheRightCareGuy_2-1632906424551.png

     

  3. Tap Noise cancellation.

Hope to have helped you. Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.  Stay safe and have a nice day ahead!

 
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OLEC
Beginner Level 2
Galaxy A
I cannot find noise cancellation in my settingsScreenshot_20211001-131214_Settings Suggestions.jpg
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