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Original topic:

Image error on Galaxy A52

(Topic created on: 09-08-2021 07:58 AM)
5788 Views
Mcdrof
Active Level 2
Options
Galaxy A
My newly captured photos, shows images error on my Galleryin the few minutes or hours after i capture it. My phone is Galaxy A52. I just had the latest version of the software. How do i fix it.

image


15 REPLIES 15
jamesrred
Expert Level 1
Galaxy A
Do you have an SD card? Perhaps your SD card is corrupted? Have you checked?
Mcdrof
Active Level 2
Galaxy A
Yes i do have an sd card. How do i checked if my sd card is corrupted?
jamesrred
Expert Level 1
Galaxy A
Are you able to delete some files in your SD card?

Try changing your Photo storage location in Camera - Settings- Scroll down to Storage Location - Internal. Try taking photos and see if it's still an error, your SD card may be the culprit.
Mcdrof
Active Level 2
Galaxy A
I did that already. Some of the photos that are error, and tried putting it on internal still an error
jamesrred
Expert Level 1
Galaxy A
Have about restarting your device?
Mcdrof
Active Level 2
Galaxy A
Done that and still the same. Is it because of the new update recently? Some of the older photos taken before the update are fine. The only problem is the newly taken photos becomes an error after a couple of minutes. I tried switching back and forth from internal to sd card storage, still the same.
jamesrred
Expert Level 1
Galaxy A
It could be, try clearing your device's cache in the recovery. I suggest you do this every update.

Mcdrof
Active Level 2
Galaxy A
How do i go to recovey?
jamesrred
Expert Level 1
Galaxy A
Make sure phone is turned off.

Plug the phone into a USB port into pc or plug usb headphones in*

Hold the volume up button and the power button until recovery mode boots up

Scroll down using the volume keys and then select the option to reset/delete cache

Reboot phone.