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Original topic:

Image error on Galaxy A52

(Topic created on: 09-08-2021 07:58 AM)
5868 Views
Mcdrof
Active Level 2
Options
Galaxy A
My newly captured photos, shows images error on my Galleryin the few minutes or hours after i capture it. My phone is Galaxy A52. I just had the latest version of the software. How do i fix it.

image


15 REPLIES 15
jamesrred
Expert Level 1
Galaxy A
Try clearing your camera app's cache too by long pressing its icon, app info (i button upper right), storage, clear data and cache.
Mcdrof
Active Level 2
Galaxy A
Thanks for all the help.
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jamesrred
Expert Level 1
Galaxy A
Did it work?
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Mcdrof
Active Level 2
Galaxy A
Nope. Still the same. Wiped cache partition. And it's still the same
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Members_fxWX6PK
Beginner Level 2
Galaxy A

I am currently having the same issue. Have you fixed yours? I have tried the troubleshooting steps in this thread but did not work. 

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SamsungRightCare
Community Manager
Options
Galaxy A

Hi! I'm Sam, your friendly Samsung Customer Service guy. Welcome to Samsung Members Community! Explore your new hub for all things Samsung and beyond. Earn the coolest badges and enjoy awesome perks from us by connecting with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product. Should you need technical assistance, don't hesitate to reach us via our TOLL-FREE mobile number #GALAXY (#425299) or via our TOLL-FREE LANDLINE: PLDT Toll free : 1-800-10-726-7864 Globe Toll Free : 1-800-8-726-7864 Standard Landline : (02)8-422-2111 Daily (8:00 AM to 8:00 PM) or via LIVE CHAT SUPPORT: https://livechat.support.samsung.com/Customer_new/PH 

Have you tried doing what your co-member suggested? Also, we can see here that your old photos are loading. Stay safe and have a nice day ahead!

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