Issues after update

[nicevenn]

Anyone experiencing flashing/changing screen to eye comfort shield mode when receiving  notofication? 

Also face detection often does not work -- always suggesting to restart phone.

These happened after my recent update.

Thanks in advance

[KazukiGaming · Accepted solution]

HI, have you check if your flash notification is on? 

Try checking it,

Settings > Accessibility > Advance Settings > Flash Notification > Screen Flash Notification 

If that is on, try disabling it.

[nicevenn]

This worked!!! Thank you so much ☺

[KazukiGaming]

Great! You're welcome 😊

[TeamGalaxyRene]

Hey there! Welcome to Samsung Members Community! Explore your new hub for all things Samsung and beyond. Earn the coolest badges and enjoy awesome perks from us by connecting with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product. Should you need technical assistance, don't hesitate to reach us via our TOLL-FREE mobile number #GALAXY (#425299) or via our TOLL-FREE LANDLINE: PLDT Toll-free: 1-800-10-726-7864 Globe Toll-Free: 1-800-8-726-7864 Standard Landline : (02)8-422-2111 Daily (8:00 AM to 8:00 PM).

As for your concern, have you tried what your fellow member suggests? Also, we suggest that you do a CLEAR CACHE PARTITION on your device via RECOVERY/SAFE MODE every after an update so as to eliminate obsolete system files which may affect your device's performance. Hope to have helped you as well. Keep safe and have a happy new year. 😊

[nicevenn]

Thank you, the sugeestion by Kazuki worked. Happy New Year!