Media Player Color Notification Is Gone

[VinceLawrence]

Can someone help me how to solve this? It supposed to have colors, but now it's gone...

[TeamGalaxyRene]

Hello VinceLawrenceA11,

Does it occur after an update? If it does, then you can check and rectify the Notification settings as follows:

1. Go to App Notification Settings.
2. Select All Apps.
3. Search for Media and Devices.
4. Change Alerts.

For more assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport  

Or our Samsung Customer Care direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 221 11 [All Product, Landline]

Daily (8:00am to 8:00pm)

Let us know if you've found a solution by tapping "Accept as Solution" on the answer you like!

Stay safe and have a nice day ahead! Thanks for contacting Samsung.

[VinceLawrence]

It happened when I updated my phone from One Ui 3.0 to One Ui 4.1

[johngear]

https://r2.community.samsung.com/t5/Galaxy-A/Is-the-notification-panel-media-player-gone-in-One-UI-4...

[jamesrred]

With One UI 4 and above, the music player controls is just now gray. So sadly, it's up to Samsung to give it back.