- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-24-2023 05:26 AM in
Galaxy A- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
02-27-2023 01:43 AM in
Galaxy AHello Interesting,
We are sorry to hear about your experience with the recent updates on your Samsung Galaxy A11 having issues with the missing search emoji features, and we apologize for the inconvenience it caused you.
If it happens to me, I will feel the same; accustomed to the usual chat routines that we have, if something's missing, I will get frustrated too. But don't worry, we are here to guide you, and offer solutions to restore your device to optimum performance.
You may submit an error report through Samsung Members app as follows:
Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.
Step 2. Tap OK on agreement popup to send system log data.
Step 3. Select Symptom category "Others".
Step 4. Describe the problem in details and SEND.
How to submit an error report on Samsung Members app? | Samsung PH
For more assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.
https://samsung-livechat.sprinklr.com/seao/ph/index.html
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-01-2023 03:17 AM in
Galaxy A