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Original topic:

Missing Search Emoji feature for Samsung A11

(Topic created on: 02-24-2023 05:26 AM)
Active Level 3
Galaxy A
I know it's been a year (I think) since I last made a community post. But I just came back to say this because this has been driving me NUTS ever since I last updated to Android 12 (One Ui. 4). Ever since the update, I noticed how well things were, new themes, everything! well except for one thing. When I opened my text messaging app to read the tea my group chat was talking about. And you know that we love expressing ourselves through emojies especially when the tea is about your local hater? Well guess what, MY EMOJI SEARCH BAR WAS GONE, I LITERALLY CANNOT FIND IT ALL AND IT'S BEEN SUCH A DOWNFALL FOR THIS UPDATE. PLEASE DEVELOPERS, READ THIS POST. I BEG OF YOU😭😭. Thank you:3

Oh and by the way, why aren't the new emojies on my keyboard here yet? PLEASE I NEED THEM (and the emoji search bar)


It's literally gone👺👺
1 Comment
Galaxy A

Hello Interesting,

We are sorry to hear about your experience with the recent updates on your Samsung Galaxy A11 having issues with the missing search emoji features, and we apologize for the inconvenience it caused you.

If it happens to me, I will feel the same; accustomed to the usual chat routines that we have, if something's missing, I will get frustrated too. But don't worry, we are here to guide you, and offer solutions to restore your device to optimum performance.

Before you try out the recommendations below, be sure to check if your device's software and related apps are updated to the latest version. To update your mobile device's software, follow these steps:
Step 1. Go to Settings > Software update.
Step 2. Tap on Download and install.
Step 3. Follow the on-screen instructions.
Step 4. Restart your device.

You may submit an error report through Samsung Members app as follows:


Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.

Step 2. Tap OK on agreement popup to send system log data.

Step 3. Select Symptom category "Others".

Step 4. Describe the problem in details and SEND.


How to submit an error report on Samsung Members app? | Samsung PH


For more assistance and guidance, you may contact us via our online Samsung Customer Care support channels below. 

Or our Samsung Customer Care direct hotline numbers below.
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)
Let us know if you've found a solution by tapping "Accept as Solution" on the answer you like!
Stay safe and have a nice day ahead! Thanks for contacting Samsung.