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Original topic:

Nearby share

(Topic created on: 08-04-2023 08:39 AM)
2151 Views
Wolf_s
Active Level 2
Options
Galaxy A
Hello everyone, Can somebody please enlighten me about this Nearby share. Im using this before when i need to share some apps or files on my other phone and that time I can still Turn Off the Nearby Share. And also I can only Use Nearby Share when my Wi-fi , Bluetooth and Locations are On. But now on my Samsung A73 everytime my Wi-fi and bluetooth are On, Nearby Share will automatically turn On.
 Before posting I tested this if my Samsung a50s also do this, As i check i can't use my Nearby share if Bluetooth, Wi-fi and Locations are not On. And i also search for Answers on google but i can't find anything the Only answer i get is i can disable nearby share by turning it Off. I check my settings and connected device and nearby share settings still I can't find any options to turn it off.
So please enlighten me if this is a newest update please.

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17 Comments
pham_hni
Expert Level 1
Galaxy A
Yeah, I have it on my a51 too so
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pham_hni
Expert Level 1
Galaxy A
It's not a problem at all, you can just turn off device visibility
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Wolf_s
Active Level 2
Galaxy A
Yes for now my device visibility is hidden. But wish i can still turn it off. Thank you
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pham_hni
Expert Level 1
Galaxy A
You can't anymore. But at least your device isn't visible to anyone. So why take this a concern?
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Wolf_s
Active Level 2
Galaxy A
You see as i said, I barely use nearby share and This is new to me bcoz I can't turn it off. And I want to know if others have a same problem with me. You know for example you are not using your bluetooth and will automically turns On everytime does this not annoy you? This is my concern so im asking for clarifications with others. I dont see anything bad with my post. I think you are being rude with my post. If this doesn't concern you please be kind. Im asking for answers. Thanks.
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pham_hni
Expert Level 1
Galaxy A
No, I'm not being rude at all. Maybe I just don't have the problem. Strange that nearby share automatically turns on your bluetooth?
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pham_hni
Expert Level 1
Galaxy A
Okay, it's a feature in android 13. Shame on samsung that they made it do that.
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TeamGalaxyRene
Moderator
Moderator
Options
Galaxy A

Hello Wolf_s,

Thanks for letting us know here your experience with your beloved Samsung Galaxy A73 having issues with the nearby share that is automatically set On every time the Wi-Fi, Bluetooth and Locations are On. I feel and understand why you are worried for a device that you've take care so much. If my device is facing similar experience, I will get worried too.

Before you try out the below recommendations as to your solution, be sure to check if your device's software are updated with the latest version. Please check how to update your mobile device's software in the following order.

 

Step 1. Go to Settings > Software update.

Step 2. Tap on Download and install

Step 3. Follow the on-screen instructions.

 

Again, please try using the Mobile Hotspot, Wi-Fi Direct, or Smart view feature, if you can activate the Quick share feature at the same time.

 

If that doesn't solve the issue, you may submit an error report through the Samsung Members app as follows:

 

Step 1. Launch the Samsung Members app, and then tap the Support icon for more options.

Step 2. Scroll and select Error reports.

Step 3. Choose a category of your concern. Select "Settings/System".

Step 4. Choose the frequency of the issue you are experiencing. Enter issue details or attach a video or screenshot. Then press Send icons to complete the report.

 

https://www.samsung.com/ph/support/mobile-devices/how-to-submit-an-error-on-samsung-members/ 

 

And if the issue persists, you may bring your device to the nearest Authorized Samsung Service Center in your area. Rest assured that your device will undergo an assessment to pinpoint the root cause of the issue. Our team of Samsung engineers and technicians will guide you and offer solutions to restore it.

https://www.samsung.com/ph/support/service-center/

 

or book an appointment with the Samsung Members app as follows:

Support > Book an appointment to set one.

 

Should you need further assistance and guidance, you may contact us via our  Samsung Customer Care support channels below.

 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)
 
Be sure to click "ACCEPT AS SOLUTION" when you find our answers helpful to you.
 
Stay safe and have a nice day ahead! Thanks for contacting Samsung.
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Wolf_s
Active Level 2
Galaxy A
Thanks for this, but the problem is my Nearby share automatically set On everytime my Wi-fi, Bluetooth are On. My Location is always Off. I use nearby share , before you use it you need to Set on this three settings as for me, my wifi is always On bcoz im using it and I set my bluetooth On to use my Bluetooth headset and never set On my location. But still the nearby share still automatically Set on even if my Location is off.
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