Please help?

[CresentRocketMoon]

Do you ever know why does not updating successfully? Thanks 

Cover image

[TeamGalaxyRene]

Hello CrescentRockeMoon,

Thanks for your inquiry, here.

You may restart your device, then, connect to a strong Wi-Fi connection and your device battery should have at least >70% charged. Also, you need to update the apps one by one.

For further assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport  

Or contact our Samsung direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 221 11 [All Product, Landline]

Daily (8:00am to 8:00pm)