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Original topic:

Samsung A10s One UI Core 2 Failed Software Update

(Topic created on: 04-22-2020 06:00 PM)
2867 Views
Dominicus
Active Level 2
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Galaxy A

Hi, I wonder if you can help me. I just received a software update on my Samsung Galaxy A10s 3 days ago an I tried to download it for 5 times already however it always says "FAILED TO UPDATE SOFTWARE". Second thing is it took more than 12 hours to download it which is quite frustrating. I just check the latest news here which says that the One UI Core 2.0 for Samsung A10s it will be available on May 2020. Could it be the reason why I can't download the new UI core 2.0 software update since its still April 2020 or do I need to wait until May 2020 before downloading the new UI Core 2.0 update? 

12 Comments
atwood10
Beginner Level 4
Galaxy A
that's happened to me to
you just need to do is when it is downloading don't leave just stay on the page what you call it just that and really wait until it's done
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atwood10
Beginner Level 4
Galaxy A
just stay on what you see on photo
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Sharjeel16
Beginner Level 2
Galaxy A

I have downloaded the update. However, when it starts installing the update and percentage reaches 100%, the device switches off and then never turns on. Have you faced such situation? If not, how long did it take to finish installation process after downloading the system update on your device? 

Thanks in advance.

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