Samsung a11 fingerprint problem

[loas]

So i just change new fingerprint because my old one has the same issues like this.The new one works for a moment and after some time it came this message out again. Can anyone help me with this problem?

[AMANRAJ]

I think send ur phone to shop and change the sensor

[MOD_2]

Dear loas,

Greetings from Samsung Community!

Rest assured, we heard your enquiries.
This is moderator from Samsung Community.
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Have a nice day ahead!

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Samsung Community