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Original topic:

Samsung A15 5G not charging.

(Topic created on: 09-09-2024 04:05 AM)
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ricojay12
Active Level 3
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Galaxy A
Today, I was supposed to charge my phone in the morning, then it won't charge. In evening, I'm really checked "Phone Diagnostics" to test the Charging cable and it says that the cable was damaged or old and also, the Charging port doesn't have a dust behind it. And I wouldn't by a new cable one, my suggestion is to fix it by "Software Update" this month.

I hope you all understand. 😊😊☺️☺️

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TeamGalaxyDD
Moderator
Moderator
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Galaxy A

A software update won't fix your cable, ricojay12 - you need to get it replaced. 

Let me know if you need support finding the cable you need for your device. 

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