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Original topic:

Samsung A32 4G update to Android 12

(Topic created on: 05-29-2022 07:22 AM)
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Kimmmmyyy
Active Level 1
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Galaxy A
Is anyone here already downloaded the android 12 for samsung a32 4g? I'm having trouble downloading it since it keep saying the file is invalid, try downloading again. i already tried 3 times still get the same output. 

image
Here is the screenshot of what appeared after the download was completed.


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16 Comments
TeamGalaxyReb
Moderator
Moderator
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Galaxy A

Hi, Kimmmmyyy!

TechTalker is right. You can also update your software through Smart Switch. You just need to download the Smart Switch app on your computer and mobile device. Here is the step-by-step article on how to do it: https://www.samsung.com/ph/support/mobile-devices/how-to-update-software-using-smart-switch/

Kimmmmyyy
Active Level 1
Galaxy A
thank you 😊
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Kimmmmyyy
Active Level 1
Galaxy A
hii i tried downloading the software through smart switch but it says failed to download update. an unknown error has occurred.
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TeamGalaxyReb
Moderator
Moderator
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Galaxy A

Hi Kimmmmyyy!

Have you tried updating your software manually? You can update your software manually through Settings > About Device > Software Update.

Also, have you tried checking if you still have enough space for the software update? If you don't have enough space, you can delete apps you don't really use, cache, and temporary files on your phone.

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Kimmmmyyy
Active Level 1
Galaxy A
yes. I already downloaded it. thanks 😊 just finished updating my phone
Marshia
Active Level 3
Galaxy A
I downloaded mine a few days ago but yesterday my phone suddenly restarted twice which never happened before the update. I already sent an error log thou. So far today, it's doing fine. 😊
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Sophieeeeee
Active Level 3
Galaxy A
Dont upgrade! This is the worst
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