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Original topic:

Samsung Calendar Icon "Out of Sync"

(Topic created on: 01-08-2023 07:21 PM)
2710 Views
jdvader
Active Level 4
Options
Galaxy A
Hello Users,

Does anybody here is experiencing the calendar icon not syncing real-time? It's stuck on 28th forever. However, when you check the app details, you will see the real-time date. Kinda weird and I'm not using any themes. Just the stock theme from UI 5.0 with matching palette colors. All my apps are updated. Even checked it on Galaxy store. 

Current version of the calendar app: 12.4.02.9000

image
Calendar Icon

6 Comments
Magnaguard
Active Level 9
Galaxy A
Applying palette colors to icons does this.
0 Likes
jdvader
Active Level 4
Galaxy A
This must be a major feature bug after all. The previous updates didn't affect this. Latest update version is the culprit.
0 Likes
Adriel92
Active Level 6
Galaxy A
Idk if it does but, I guess they literally ditch the real time date on that calendar on android 13 since on android 12 it doesnt do that... when Color palette icons are enabled
0 Likes
TeamGalaxyRene
Moderator
Moderator
Options
Galaxy A

Hello jprock,

Sorry to hear that, about your experience with your Samsung Galaxy A52s having issues with calendar icon not syncing real time and we apologize the inconvenience it caused you.

Before you try out the recommendations below, be sure to check if your device's software and related apps (Calendar) are updated to the latest version. To update your mobile device's software, follow these steps:
 
Step 1. Go to Settings > Software update.
 
Step 2. Tap on Download and install.
 
Step 3. Follow the on-screen instructions.

Step 4. Reset your device.
 

Also, you can submit an error report through Samsung Members app as follows:

 

Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.

Step 2. Tap OK on agreement popup to send system log data.

Step 3. Select Symptom category "Application" and "Settings/System".

Step 4. Describe the problem in details and SEND.

How to submit an error report on Samsung Members app? | Samsung PH

 

For more assistance, you may contact us on our online Samsung support channels below.

 

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
Or contact our Samsung direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)
 

If the problem persists, immediately bring your device to the nearest Samsung Authorized Service Center. Rest assured that our Samsung Engineers/Technicians are competent to assess your device and offer solutions to restore it up to optimum performance.

https://www.samsung.com/ph/support/service-center/

 

 

0 Likes
Abradab
Beginner Level 2
Galaxy A

I have this same issue on s21fe with actual sw. It is 28th since unboxing this mobile like year ago.

On my old s10e it always works 😉

0 Likes
Libladyb
Beginner Level 2
Galaxy A

My calender  in my old S10 was great

. Bought the 23Ultra in Dec., and it's been stuck on 28 on my home screen.  I'm completely  updated, even had an update push through this morning.  

0 Likes