We're sorry to learn of your experience with your Galaxy A42. However, we are unable to confirm the actual issue. Therefore, we would like to request you to elaborate more about the issue for better understanding.
Alternatively, we would like to propose the Smart Tutor. The advantage is, we will be able to assist you with further troubleshooting over the call. Please call our Samsung Care Line 1800-726-7864 regarding this service. Our experts at Samsung Care Line will advise and assist you in details.
