Original topic:

Samsung Galaxy A50 Microphone Problem

(Topic created on: 01-30-2021 12:49 PM)
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AmeenMisran
Beginner Level 2
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Galaxy A
Hello. I am experiencing problems with my A50's microphone. Whenever people call me, they can't hear my voice. 

I did send my phone since it is under warranty. What they did was change the USB board & back sticker.

It was good after they returned it to me. But after like 3 weeks, the same problem persists. 

Occasionally, I did try to use a small stick to clean the microphone hole, sometimes it works, sometimes it doesn't. 

Anyone experience the same problems?
6 Comments
Galaxy A
It's because A50 is too old and bad, buy A51, and buy A52 when it launches
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AmeenMisran
Beginner Level 2
Galaxy A
Hahaha. Fair point. Pray that I can earn more to buy a new phone
Galaxy A
I think its because your phone has virus, the app is spying you with microphone so the other apps cant use the microphone
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AmeenMisran
Beginner Level 2
Galaxy A
I did factory reset my phone. But the mic still can't be used.
Galaxy A
Some virus wont disappear after factory reset, like xHelper. U need to download an antivirus and they overwrite the virus instead of removing. Maybe u can try😄
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Galaxy A
kaspersky and malwarebytes are the best anti virus
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