AmeenMisran
Beginner Level 2
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01-30-2021 12:49 PM in
Galaxy A
Hello. I am experiencing problems with my A50's microphone. Whenever people call me, they can't hear my voice.
I did send my phone since it is under warranty. What they did was change the USB board & back sticker.
It was good after they returned it to me. But after like 3 weeks, the same problem persists.
Occasionally, I did try to use a small stick to clean the microphone hole, sometimes it works, sometimes it doesn't.
Anyone experience the same problems?
6 Comments
khtannnnnnnnnn
Expert Level 5
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01-30-2021 12:52 PM in
Galaxy A
It's because A50 is too old and bad, buy A51, and buy A52 when it launches
AmeenMisran
Beginner Level 2
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01-30-2021 12:56 PM in
Galaxy A
Hahaha. Fair point. Pray that I can earn more to buy a new phone
khtannnnnnnnnn
Expert Level 5
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01-30-2021 01:21 PM in
Galaxy A
I think its because your phone has virus, the app is spying you with microphone so the other apps cant use the microphone
AmeenMisran
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01-30-2021 01:23 PM in
Galaxy A
I did factory reset my phone. But the mic still can't be used.
khtannnnnnnnnn
Expert Level 5
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01-30-2021 01:25 PM in
Galaxy A
Some virus wont disappear after factory reset, like xHelper. U need to download an antivirus and they overwrite the virus instead of removing. Maybe u can try😄
khtannnnnnnnnn
Expert Level 5
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01-30-2021 01:26 PM in
Galaxy A
kaspersky and malwarebytes are the best anti virus