Original topic:

Sanmsung a70 screen issue after android 11 update 3.0

(Topic created on: 04-25-2021 04:37 AM)
BahaaMh
Active Level 1
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Galaxy A

After updating my A70 to Android 11 ONEUI 3.1, my LCD screen dimms after I press the Power button(lock screen) to the lowest brightnest level and the performance drops and will not increase brightness even if I set it to the max. As a work around, I force reboot or soft reset the device every time and it will be back to normal after a few tries. Therefore, I can't lock the phone screen or press the Power button moving forward since it will create the same problem and work around again. 

 
Please help me !!
2 Comments
manzocy
Active Level 6
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Galaxy A
Try to wipe cache partition.
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TeamGalaxyAnnGab
Moderator
Moderator
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Galaxy A

Good day! This is Ann from Samsung. Sorry to hear about what happen to your phone after the update. You may try calling Samsung by dialing #GALAXY (#425299) to assist your concern.

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