Screen Flickering

[GalaxyS24UltraUser]

Wondering what is wrong with my Galaxy A71, the screen is flickering. I noticed this after I downloaded the latest version of Android. 🤦‍♀️

[jamesrred · Accepted solution]

If the screen on your device is flickering, there are a few steps you can follow to find out whether the issue is software or hardware-related. Flickering is usually caused by a software issue which can be caused by glitches in apps or software bugs.

Before you try out below recommendations as to your solutions, be sure to check if your device's software and related apps are updated with latest version. Please check how to update your mobile device's software in following order.

Step 1. Go to Settings > Software update.

Step 2. Tap on Download and install.

Step 3. Follow the on-screen instructions.

Here are several fixes you can try if your phone's screen is flickering.

Restarting the device is often the quickest and easiest way to resolve software issues.

1. Hold down the Volume Down Key and the Power Button simultaneously for 7 seconds.

2. Your device will restart and display the Samsung logo.

Booting your smartphone in safe mode is also another option to find out if the screen still flickers or not. Safe mode is like a diagnostic tool to help identify the problems on your device.

1.Turn off your device then power on.

2.When the Samsung logo appears by itself, press and hold the Volume down key.

3.The device will switch on in Safe mode. Safe mode will be displayed on the bottom left of the screen.

If the issue is gone in Safe mode: One of your recently downloaded apps was likely the cause of the problem.

If the issue still exists: Downloaded apps may not be the cause of the problem. You may need to reset the phone or tablet to the factory setting.

To exit safe mode, restart your device

If your screen is still flickering after doing these solutions, have your phone checked at the nearest Service Center near you, or call the hotline #GALAXY to voice out your concerns.

https://www.samsung.com/ph/support/service-center/

[GalaxyS24UltraUser]

Thanks! My android software is up to date. The screen flickering only happened after I updated the software. I been googling trouble shooting about this. Glitches may gone, but it comes back time to time.

[SamsungRightCare]

Hello GalaxyA71User,

Thank you, for letting us know your Samsung Galaxy A71 is having issue of screen flickering after an updates.

Really understand what your feeling right now, expecting your device to work as optimum as possible supposedly after an updates.  But don't worry; we're here to assist, offer quick fixes, and resolve your device's issues.

To troubleshoot and figure out what's causing your device's display issues, follow these simple steps.

A) First, ensure that your device is up-to-date with the latest Software updates.

Settings > About Phone > Software Updates > Download and Install > Follow On-screen notifications.

B) Restarting your device.

Press and hold the Power key and the Volume down key simultaneously for more than 7 seconds to restart it.

C) Running the Diagnostic Tools under Samsung Members app.

1. Run Samsung Members and select Get help on the lower half of the screen.

2. Tap View Tests located under Diagnostics.

3. Diagnostics checks, Individually Tap the following;

     "Touch Screen"

4. Your Galaxy phone will then run through the checks.

5. Follow the on-screen instructions to complete the check.

6. You can view your results after each check is complete.

D) Report error through Samsung Members app.

Step 1. Long press Samsung Members icon on Apps screen and Tap Error reports.

Step 2.Tap OK on agreement popup for sending system log data.

Step 3. Select Symptom category. Tap Display.

Step 4. Describe problem in detail and SEND.

https://www.samsung.com/ph/support/mobile-devices/how-to-submit-an-error-on-samsung-members/#:~:text.... 

E) Clear Cache Partition.

Step 1. Turn-off your phone.
Step 2. Plug in the USB cable via PC or Type-C earphones (in case its USB-C to USB-C).
Step 3. Then press and hold Power and Volume up buttons.
Step 4. Release the power button. When the recovery screen shows up, release the volume up button.
Step 5. Navigate to and select Wipe cache partition (Volume up and down is for highlighting options and power is to select).
Step 6. Navigate to and select Yes.
Step 7. Press the power button to select Reboot system now.

F) Change the display mode to ‘Light’ mode.

Step 1. Tap the Settings app.

Step 2. Tap Display.

Step 3. Select Light.

G) Adjust Display Brightness.

Choose a new display setting on your device if the screen is too intense for your liking. Or you can turn up the brightness if it's too dark or difficult to see.  

Step 1. Select the Settings app.

Step 2. Tap Display.

Step 3. Adjust the Brightness.

H) Switch On/Off Always on Display.

Step 1. From Settings, search for and select Always On Display.

Step 2. Tap Always On Display, and then tap the switch to turn it on or off.

Step 3. From this screen, you can also adjust the AOD's settings. 

I) Check the last apps you've open and clear it cache. You can uninstall and install it back after checking if its the cause of leaving your device screen or display flickering.

J) For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport  

K) Or contact our Samsung direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 22 111 [All Product, Landline]

Daily (8:00 AM to 8:00 PM)

L) If the problem persists, immediately bring your device to nearest Samsung Authorized Service Center.

https://www.samsung.com/ph/support/service-center/

Hope this content is helpful and your problem gets solved.

Make sure to click the ACCEPT AS SOLUTION button in your subsequent response, if we have satisfied your inquiry.

[mariluo]

Nice ga

[mariluo]

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[mariluo]

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