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Original topic:

Screenshots from Secure folder are now saved to the main gallery.

(Topic created on: 03-08-2022 09:48 AM)
2882 Views
sygmalev
Beginner Level 3
Options
Galaxy A
Hello, I need help. Screenshots that I took from secure folder are now saved on to the main gallery instead of Secure folder gallery. 

My software is up to date same with my apps.

Anybody facing the same issue? 

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5 Comments
Members_FN16G6T
Beginner Level 3
Galaxy A

I'm having the same problem. Tried screen recording if it will save in my secure folder, and it did thankfully. Screenshots are a problem, they get saved on the main gallery instead. 

Need fix :(

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sygmalev
Beginner Level 3
Galaxy A
Were you using the assistant menu to screenshot, too? I found out that it works normally if I use volume down+power button, but it saves on to the main gallery if I use screenshot shortcut on the assistant menu.

But yeah, hopefully, they fix it soon.
Members_FN16G6T
Beginner Level 3
Galaxy A

You're absolutely right! Thats great find thank you! Hope they fix it soon. In the mean time, I won't be using the assistant menu to screenshot while in secure folder. Thanks a lot!

AfraAisha
Beginner Level 2
Galaxy A

I always take screenshots on my phone using assistant menu only and I rarely depended on the 'volume and power buttons' and never depended on 'swiping-the-edge-of-the-palm method'. Screenshots nowadays go to the main gallery and have been troubling with it, upon reading your message, tried taking screeshots by swiping the side of the palm on the screen and successfully and to my delight, screenshots taken in that way went to the secure folder gallery.Think that 'screenshots taken in the most frequently used methods direct the them to the main gallery and your screenshots captyred using the methods that we rarely use can lead the screenshots to the secure folder gallery. This close a miserable condition where it feels hard to do so. Therefore, definitely need a fix because the users feel so muchof unconvenience.

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AfraAisha
Beginner Level 2
Galaxy A

This has been solved by one ui 5.1 update, so u try updating to ui 5.1. 

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