Serious software issue detected

[iannn2000]

I have been experiencing moisture detected in my SAMSUNG A52S 5G even though it is completely dry and there are no moisture in the sorroundings or in the charger. It is really annoying and now when i restarted my phone, i got a message pop up saying "serious software issue detected". 

[TeamGalaxyRene]

Hello StevenSantiago,

If the above-mentioned resolution steps don't work on your Samsung Galaxy A52s 5G, I highly recommend that you bring it immediately to the nearest Samsung Authorized Service Center in your area. Rest assured that our Samsung Engineers/Technicians are competent to assess and offer solutions to restore your device up to optimum performance.

https://www.samsung.com/ph/support/service-center/ 

For more help, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport  

Or contact our Samsung direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 221 11 [All Product, Landline]

Daily (8:00am to 8:00pm)

[StevenSantiago]

I think this is a software problem. And Samsung needs to provide a new update for this system glitch on  Samsung phones. Every time there is new release of update, I proceed and update. I think it is better to keep the previous versions of system than to update to the newest. Because every time I update to the newest version there is a problem.

I hope Samsung addresses this issue ASAP. My phone is unusable because I can not charge it. 😞

[Deeannmetz]

I am also having same issue

 I hate this phone as a result of this "serious software issue" that Samsung can't seem to fix with updates. Hate screen locks up when phone is turned on

 Will be switching to Google Pixel ASAP.

[Deeannmetz]

I am also having same issue

 I hate this phone as a result of this "serious software issue" that Samsung can't seem to fix with updates. Hate screen locks up when phone is turned on

 Will be switching to Google Pixel ASAP.

[BanulaYeran]

Same issue happened in my Galaxy tab (SM-T515) without any known reason. And now, tablet keeps rebooting. Powers on, Starting android, and then goes off. So my suggestion is immediately backup your data before things get worse.

[dfeirer]

Samsung galaxy A13 5G serious software issue detected.  I'm getting the same message and it dies show any issue with my Norton protection.

[hopentyler2023]

I have the exact same phone still the same issue

[mnlpzrae]

I literally have 12% battery right now and I can't charge bcs of this 🙃 my phone is not even wet

[Payam_Momeni]

I get the same message

 

[ABDELHAMID]

SAMSUNG A20S 207F