SHOWING HIDDEN GAME APP FOLDER

[ʙᴜᴄᴋєᴛ]

I was looking for game app folder under MyFiles>Internal Storage>Android but data and obb folders are empty. 

data and obb folders shown empty

I needed access to the data folder because the game is stuck at loading screen and support says to redownload the game (w/c is almost 4GB of data). 

Thankfully, i discovered a way to fix it before by just deleting the config files and reinitialize by opening the game again (w/c uses only 15MB of data) that lead us back to my post.

I'm using A12 and phone not rooted. I've tried google files and ez file explorer but same with samsung myfiles, it shows empty.

[Carlo18 · Accepted solution]

Search "Files" on Play Store, it's like the shortcut to the system file manager. Download it first then open it, and it will open the system file manager. Using the system file manager will allow you to see the Android folder and obb.

[Carlo18]

The name of the developer of the app is "Marc apps and software", it's safe to download and use, try it.

[ʙᴜᴄᴋєᴛ]

Thanks! But I've already found another app earlier

[SamsungRightCare]

Hi! I'm Sam, your friendly Samsung Customer Service guy. Welcome to Samsung Members Community! Explore your new hub for all things Samsung and beyond. Earn the coolest badges and enjoy awesome perks from us by connecting with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product. Should you need technical assistance, don't hesitate to reach us via our TOLL-FREE mobile number #GALAXY (#425299) or via our TOLL-FREE LANDLINE: PLDT Toll-free: 1-800-10-726-7864 Globe Toll-Free: 1-800-8-726-7864 Standard Landline : (02)8-422-2111 Daily (8:00 AM to 8:00 PM).

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[ʙᴜᴄᴋєᴛ]

Hi Sam! Yes, i was able to find a solution.