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Original topic:

Sim not provisioned

(Topic created on: 07-24-2021 10:27 PM)
Interesting
Active Level 3
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Galaxy A
What is sim not provisioned, and how do I fix it?

;-;
2 Comments
Harri_s95
Active Level 9
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Galaxy A
Try restarting you're galaxy. hope it helps. :)
TeamGalaxyMark
Moderator
Moderator
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Galaxy A

Hey there! Amazing day! As for your query, local SIM cards here in PH are automatically enabled and should be compatible with your device. Though you may opt to check with DITO Telecom if your device is already compatible.

https://dito.ph/compatible-handsets.html

Should you still have concerns, you may try to reset your network settings as suggested by your fellow member here, or give us a ring via our toll-free hotlines:

MOBILE: #GALAXY [#425299]
(02) 8-422-2177 [Standard Landline]
Available 24/7

LANDLINE: PLDT Toll free : 1-800-10-726-7864
Globe Toll Free : 1-800-8-726-7864
Standard Landline : (02)8-422-2111
Daily (8:00 AM to 8:00 PM)

LIVE CHAT SUPPORT: https://livechat.support.samsung.com/Customer_new/PH

Our friendly tech team is ready to remotely assist you. Hope this helps! Stay safe and dry from the rain. 😊

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.