Software update again from android 12 to android 13: Galaxy A12

[azetro]

SAMSUNG! for the continuous product support, thank you.

Just recently I had my software update from android 11 to android 12, and now to android 13. See screenshot for my Galaxy A12 software update.

[TeamGalaxyRene]

Hello azetro,

Thanks for sharing your positive comments with screen shot of your Samsung Galaxy A12 here, updated with the latest software, the Android 13, One UI 5.0.

[Tjvillena]

How can i stop the ramdom changing of my wallpaper ufter updating to android 13 my à12

[TeamGalaxyRene]

Hello Tjvillena,

Thanks for your inquiry, here.

Here’s how you can disable the auto-change of wallpaper on your Samsung Galaxy phone running One UI 5.0.

Step 1. Open Settings on your Samsung phone and go to Wallpaper and style.

Step 2. Click on Browse my wallpapers and then tap on the Wallpaper services tab.

Step 3. Select None from the available options and then click the Apply button.

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

[Tjvillena]

Ok thnx alot

[Tjvillena]

Still changing the wallpaper

[TeamGalaxyRene]

Hello Tjvillena,

Thanks for the feedback.

Please check whether you have an app i.e. Bing daily or your Gallery selected as daily slideshow for your wallpaper.

Then, restart your device.

For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport  

Or contact our Samsung direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 221 11 [All Product, Landline]

Daily (8:00am to 8:00pm)

If the problem persists, immediately bring your device to the nearest Samsung Authorized Service Center.

https://www.samsung.com/ph/support/service-center/

[xycu]

My samsung a12 didn't have android 13 yet, is there any reason why my android version still 12?

[gs03]

@TeamGalaxyRene Yeah same here, my a12 is still on android 12 and no info about android 13 update.

[M0dd3R]

More than a year later and I'm having the same issue. Though from what I've read, the A12 won't get an Android 13 update, but will continue receiving QOL and security updates until 2025. Disappointing but understandable.