Original topic:

Software

(Topic created on: 07-15-2022 07:50 PM)
519 Views
Yoej
Active Level 4
Options
Galaxy A
Since the June security update my phone (A52s) will sometimes lower its volume automaticlly this happen several time now. 
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13 REPLIES 13
Khaled75
Expert Level 5
Galaxy A
Try restarting your phone.
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Khaled75
Expert Level 5
Galaxy A
Did it work?
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Yoej
Active Level 4
Galaxy A
Already restart my phone
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Yoej
Active Level 4
Galaxy A
It's still happening
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Khaled75
Expert Level 5
Galaxy A
Try going into Safe mode.
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Yoej
Active Level 4
Galaxy A
What is safe mode?
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Khaled75
Expert Level 5
Galaxy A
Safe mode disables third party apps that causes issues. To go into Safe mode with the device powered on:
1. Press and hold the power button.
2. Tap and hold Power off.
3. Tap Safe mode.

To go into Safe mode with the device powered off:
1. Press and hold the power button.
2. When "Samsung Galaxy powered by Android" shows, release the power button.
3. When the Samsung or Samsung Galaxy logo appears, press and hold the volume down button. Keep holding the volume down button until the lock screen appears.
4. If you did it correctly, "Safe mode" will appear on the bottom left of your screen.
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Yoej
Active Level 4
Galaxy A
Thanks but I think this is not third party apps I havent install any new apps on my phone.
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Khaled75
Expert Level 5
Galaxy A
Did Safe mode work?
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