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06-20-2023 06:45 AM in
Galaxy A- Mark as New
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06-20-2023 07:19 AM in
Galaxy AI used the dongle on my other phone and it didn't have a problem. It seems that it is not advisable to use dongle on a54 5g or at least on my unit. I have no issues on charging though, just the dongle. Maybe bcoz this phone is 25w fast charger capable? not an expert but it's definitely the a 54 5g that's causing the static noise when connected to usb c to 3.5mm adapter.

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06-20-2023 09:39 PM in
Galaxy AThat's weird, I agree.
It's not the fast charging capability that's causing the issue, but my best guess is that your USB-C port might be faulty.
You could book an appointment through your Samsung Members app at a Samsung Service Center near you to get it checked.
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06-24-2023 08:58 PM in
Galaxy A- Mark as New
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09-24-2023 09:53 AM in
Galaxy Asame here, I tested the earphone with s21 plus and a54, and i thought the earphone is broken then i got another one, after 1 day it also starts giving static noise, I tested on 3 galaxy devices, i don't understand what is the problem. maybe galaxy devices don't like earphones other that samsung's original one, or my earphones quality is very bad, i will try it on another phones like Xiomi as soon as I get the chance.
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12-25-2023 06:49 AM in
Galaxy AI encountered the same issue; I don't use a USB-C to 3.5mm jack adapter, this sudden appearance of static noise disrupts the normal audio after a brief period.
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02-12-2024 08:38 AM in
Galaxy AI have been having static on my A54, but using my AKG Bluetooth option (I don't have the dongle yet). But I have a volume boosting app, and when I used it...no static. It seems to filter it completely. When my dongle arrives I'll try it wired up too.
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03-05-2024 04:21 AM in
Galaxy AWhat is the volume boosting app you use?
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11-13-2024 01:51 PM in
Galaxy AWe have the same issue on an A54. We tried with an adapter like you and also with other headphones that are USB-C like Google's. All headphones have no issues in other devices, just on the A54. Samsung has to fix this, it's on their end.
