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Original topic:

Static Sound

(Topic created on: 06-20-2023 06:45 AM)
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mcv54
Active Level 1
Options
Galaxy A
Anybody experiencing loud static noise when inserting usb c to 3.5mm headphone adapter on a54 5g? I'm not a fan of wireless headset so I use dongle. The static noise is random and not all the time when connected to dongle. Recently purchased a54 5g.

6 Comments
mcv54
Active Level 1
Galaxy A
Update:
I used the dongle on my other phone and it didn't have a problem. It seems that it is not advisable to use dongle on a54 5g or at least on my unit. I have no issues on charging though, just the dongle. Maybe bcoz this phone is 25w fast charger capable? not an expert but it's definitely the a 54 5g that's causing the static noise when connected to usb c to 3.5mm adapter.
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TeamGalaxyDD
Moderator
Moderator
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Galaxy A

That's weird, I agree. 

It's not the fast charging capability that's causing the issue, but my best guess is that your USB-C port might be faulty. 

You could book an appointment through your Samsung Members app at a Samsung Service Center near you to get it checked. 

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mcv54
Active Level 1
Galaxy A
not really a big deal as long as charging is okay and it is. I'll just use wireless earphones. thanks
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theazimjon
Beginner Level 2
Galaxy A

same here, I tested the earphone with s21 plus and a54, and i thought the earphone is broken then i got another one, after 1 day it also starts giving static noise, I tested on 3 galaxy devices, i don't understand what is the problem. maybe galaxy devices don't like earphones other that samsung's original one, or my earphones quality is very bad, i will try it on another phones like Xiomi as soon as I get the chance.

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kaharu292
Beginner Level 2
Galaxy A

I encountered the same issue; I don't use a USB-C to 3.5mm jack adapter, this sudden appearance of static noise disrupts the normal audio after a brief period.

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M142857
Beginner Level 2
Galaxy A

I have been having static on my A54, but using my AKG Bluetooth option (I don't have the dongle yet). But I have a volume boosting app, and when I used it...no static. It seems to filter it completely. When my dongle arrives I'll try it wired up too. 

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