Original topic:

The Blue Light Filter issue

(Topic created on: 09-29-2021 12:52 AM)
JDFLegaspi
Active Level 1
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Galaxy A
The Blue light filter doesn't apply on Always On Display on my Smasung A72 but in my Samsung A71 its working how to fix this anyone know about this thanks
9 Comments
hdl
Active Level 3
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Galaxy A
Have you tried restarting your phone? Maybe it just needs a little restart 😁
JDFLegaspi
Active Level 1
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Galaxy A
I already tried it and reset the setting on my phone but they won't fix anything
hdl
Active Level 3
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Galaxy A
I suggest you contact Samsung's customer service, it's (02) 8-422-2177. They helped me with my phone's issue 😊
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JDFLegaspi
Active Level 1
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Galaxy A
Okay thanks a lot
JDFLegaspi
Active Level 1
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Galaxy A
Thanks for your suggestion though
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Galaxy A

Hi! I'm Sam, your friendly Samsung Customer Service guy. Welcome to Samsung Members Community! Explore your new hub for all things Samsung and beyond. Earn the coolest badges and enjoy awesome perks from us by connecting with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product. Should you need technical assistance, don't hesitate to reach us via our TOLL-FREE mobile number #GALAXY (#425299) or via our TOLL-FREE LANDLINE: PLDT Toll free : 1-800-10-726-7864 Globe Toll Free : 1-800-8-726-7864 Standard Landline : (02)8-422-2111 Daily (8:00 AM to 8:00 PM) or via LIVE CHAT SUPPORT: https://livechat.support.samsung.com/Customer_new/PH 

As per your concern, if your Galaxy device has the Color adjustment or Color inversion options enabled in Accessibility settings, the Eye comfort shield or Blue light filter will be unavailable. To enable these features, you will need to disable Color adjustment and Color inversion.  Hope to have helped you. Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.  Stay safe and have a nice day ahead! 

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nilo08
Active Level 3
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Galaxy A
Try the device care to fix the issue ..
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JDFLegaspi
Active Level 1
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Galaxy A
What will i do in Device Care exactly? thanks for your suggestion
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belgradebc
Beginner Level 3
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Galaxy A

This is broken because of the fingerprint sensor and cannot be fixed (unless fingerprint is disabled). Samsung ya did it again!

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