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07-05-2022 06:05 AM in
Galaxy A- « Previous
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07-06-2022 03:25 AM in
Galaxy AThanks for asking your question here, A0-Tri! Bittersweet1803 is right. You might experience overheating after doing a software update because your new and updated OS will have to consume more CPU and memory to work on the new and updated features that came along with the software update. This will lead ultimately lead to overheating.
To prevent overheating your device, you need to optimize your apps, put some background apps to sleep, and uninstall or disable unused apps. You can check the article here for step-by-step instructions on how to optimize your apps: https://www.samsung.com/ph/support/galaxy-battery/optimization/
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07-06-2022 03:36 AM in
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07-07-2022 03:16 AM in
Galaxy AHi, A0-Tri!
Thanks for this extensive reply. Have you tried checking to a Samsung Service Center as well? Since the lower back of your phone overheats (even with the battery and apps optimized), you might be experiencing a hardware issue. You can find the nearest Samsung Service Center in your area here: https://www.samsung.com/ph/support/service-center/?msclkid=72d47e20cf8411ec8ac1394658c823b0
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