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Original topic:

USB-C prob. on A53 5G

(Topic created on: 07-28-2022 05:09 AM)
349 Views
mako143
Beginner Level 2
Options
Galaxy A
how to fix this issue on a Earphone Type C Dongle?
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9 REPLIES 9
Khaled75
Expert Level 5
Galaxy A
What's the issue with the Earphone Type C Dongle?
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mako143
Beginner Level 2
Galaxy A
this when i plug my Type C Earphonethis message always topped up and when i try to play a music i cannot hear it on my Type c Earphone DongleScreenshot_20220728-201449_Samsung Members.jpg
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Khaled75
Expert Level 5
Galaxy A
What Earphone Type C Dongle are you using?
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Khaled75
Expert Level 5
Galaxy A
Try restarting your phone.
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fruit_user
Expert Level 1
Galaxy A
Search for a supported dongle, the one you bought isn't supported
mako143
Beginner Level 2
Galaxy A
i bought it on shopee lately20220728_203722_453_1659011842.jpg
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Khaled75
Expert Level 5
Galaxy A
Buy another dongle that's supported.
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Khaled75
Expert Level 5
Galaxy A
Can you try it on another phone with a USB-C port?
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SamsungRightCare
Community Manager
Options
Galaxy A

Hello mako143,

Please be informed that your recently bought Earphone Type C Dongle while connected to your Samsung Galaxy device is unfortunately Not supported.

Meanwhile, you may find suitable USB-C through the authorized Samsung Experience Store nearest you.

https://www.samsung.com/ph/samsung-experience-store/

 

 

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