VERTICAL LINE

[Angeline30]

Hello is there anyone also expereiencing a sudden appearance of vertical line on your phone screen? Im using a Samsung A71. I hope someone can help me resolve this. My phone doesn't have any screen issues until the appearance of this line. I also searched on youtube and many users also complain about this.

Last software update was April 2024 One UI version 5 1

@Samsung how can you fix this...

[Khaled75]

And then you have to replace the screen...

[TeamGalaxyJustine]

Hi, Angeline30! For this issue, we recommend that you visit a nearby service center to have your device diagnosed and repaired. ⚙

You can find the nearest service center to you here: http://smsng.co/SCLocator-SM 📍

📱 We also made it easy for you to book your appointment! You may do so directly from the Support tab on your Samsung Members app.

🛵 If you're from Metro Manila and cannot find the time to personally visit a service center, you can have it picked up*!

To book your pickup, you may call the following numbers:
#GALAXY or #425299 [Mobile Phones & Tablets]
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
84222111 [All Product, Landline]

*Galaxy pickup is free ONLY for flagship devices. Service fee applies to other models and varies per service center.