Vibration not working

[JayveeA]

My phone is not vibrating at all, even after checking all the settings. I even tried going to safe mode as i thought that it occurs due to certain app. But, still, my is still not vibrating at all. My device is A20s.

Does anyone have the same problem as I have? 

[butete]

have you tried wiping cache partition?

[JayveeA]

Hi! I haven't yet. I don't know how to do that, unfortunately 😔

[butete]

follow steps

https://youtu.be/1GVmDmoWNfo

[JayveeA]

Thank youuuuu

[raviely]

did this work? Im having the same prob with my A71, I dont know when it actually started, just noticed the vibration's not working when I forgot to wear my fitness band

[JayveeA]

Hi! Sorry, it took me so long to reply. Unfortunately, it didn't work for me.

[jamesrred]

Have you tried running the diagnostics here in Samsung Members? Try going to the Get Help tab found on the Main Page here in the app, and run a Diagnostics from there. Check if your device is vibrating, if not, your vibration motor may be damaged. Have it checked to the nearest Samsung Service center near you.

[JayveeA]

Yup, I tried it. My phone won't really vibrate. I guess it's something to do with the hardware 🥲

[JayveeA]

But, I dropped my phone like months ago, and everything was still working. I still receive vibration when my alarm goes on. I don't know why the vibration just recently won't work.

Actually, I recently updated the security, but I haven't noticed any changes until this morning😭.