kenbastie
Beginner Level 2
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08-22-2023 01:54 AM in
Galaxy A
why my samsung a52s cant receive call and cant make calls when my sim2 is off? i need to open both sims to make and receive calls
2 REPLIES 2

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08-22-2023 02:47 AM in
Galaxy AHey kenbastie,
While you can receive messages from both SIMs simultaneously, you can only receive and make calls from one SIM at a time. Make sure you enable the correct SIM by pulling down on your notifications tab and setting the SIM through the quick settings.
If you truly need to have both lines open at the same time, I suggest using a second device instead :)
EllisKai
Expert Level 1
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08-22-2023 05:17 PM in
Galaxy A
Try to switch off your device, wait 5 seconds, then power it on again.
Then try to make a call.
Then try to make a call.
