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Original topic:

WIFI CALL

(Topic created on: 05-29-2023 06:22 AM)
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rutolvr
Active Level 1
Options
Galaxy A
how to use wifi call in galaxy a53 5g ?? is it like imessage thingy?? 
3 Comments
0k8i2x0
Active Level 4
Galaxy A
Wi-Fi calling is self explanatory. It works when your network signal is weak and phone is connected to Wi-Fi. The phone uses your Wi-Fi signal instead to make (and receive) phone calls. The catch is you have to have an active promo subscription or postpaid account to use this, as your call is still "counted" by your network.

The iMessage thingy is RCS, which is its Android counterpart. That one you can use via Google Messages app.
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butete
Expert Level 5
Galaxy A
basically if your telco has no signal or deadspot it give you signal via wifi
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TeamGalaxyRene
Moderator
Moderator
Options
Galaxy A

Hello rutolvr,

Thanks for reaching out to us here in order to find out about how to use wi-fi call on your beloved Samsung Galaxy A53.

We'll help you out with the below definition with settings to activate.

Wi-Fi Calling lets you make and receive calls and send messages over a Wi-Fi connection when your mobile network signal isn't available. For this feature to work, your phone must be connected to a Wi-Fi network, have an active SIM card inserted, and Wi-Fi calling must be enabled by your network provider. 

Please note: Wi-Fi Calling may not be available depending on your network and device. So, check out first with your mobile network service provider to enable Wi-Fi calling service.

Activate Wi-Fi Calling

There are two ways to activate Wi-Fi Calling, through the Quick settings panel or through the Phone app.

Please note: If you can't see the menu options below on your phone, please contact your network provider to check that Wi-Fi Calling is available on your network and activated for your device.

Through the Quick settings panel:

Step 1. Swipe down twice from the top of the screen to reveal the Quick settings panel.

Step 2. Tap the Wi-Fi Calling icon to activate Wi-Fi calling.

Through the Phone app:

Step 1. Open the Phone app.

Step 2. Tap the More options icon. It will appear as three dots.

Step 3. Tap Settings.

Step 4. Tap the switch to activate the Wi-Fi Calling.

Please note: If you can't see the Wi-Fi calling options above on your phone, please contact your network provider to check that Wi-Fi Calling is available on your network and activated for your device.

Step 5. If a pop-up box appears asking you to enter your emergency contact information, review and enter the information requested, then tap Save.

Please note: you can update your emergency information later by navigating to Wi-Fi Calling, and then tapping Emergency Location Information or Update Current Emergency Address.

Step 6. To deactivate Wi-Fi calling, tap the switch again.

 

Wi-Fi Calling settings.

 

Step 1. Open the Phone app.

Step 2. Tap the more options icon. It will appear as three dots.

Step 3. Tap Settings.

Step 4. Tap Wi-Fi Calling, then choose your preferences:

  • Mobile network preferred: Your mobile network will be used for calls. If your network is unavailable, Wi-Fi will be used.
  • Wi-Fi preferred: Your phone's Wi-Fi network will be used for calls. If Wi-Fi is unavailable, the mobile network will be used.

 

Should you need further assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.

 

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
Or our Samsung Customer Care direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)
 
Be sure to click "ACCEPT AS SOLUTION" when you find our answers helpful to you.
 
Stay safe and have a nice day ahead! Thanks for contacting Samsung.
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