Galaxy Z flip 4

[mschacha]

Hello! Looks like my flip 4 got a dead pixel, I don't know where it came from. My phone hasn't been dropped. Any suggestion please. I am so worried now. Thank you!

[butete]

have it checked nearest samsung service center

[mschacha]

Yes. I will. Okay. Thank you. 😔

[itsnicoo]

Pretty sure that's under warranty. Bring it to you nearest service center and have it replaced.

[mschacha]

Will it takes a week to fix?

[itsnicoo]

Usually 2-3 hours, for as long as the replacement screen is in stock. Otherwise, have it ordered and just take the phone with you then return when the part arrives.

[mschacha]

I see. Thank you. This ia very helpful

[TeamGalaxyRene]

Hello mschacha,

We are sorry to hear about your experience with your Samsung Galaxy Z Flip 4 having issues with dead pixels on the screen, and we apologize for the inconvenience it caused you. If it happens to my device, I'll get worried too.

Similar to our dear Samsung members' replies, I recommend bringing your device to the nearest Samsung Service Center in your area. 

Rest assured that our Samsung engineers and technicians are competent to assess your device, offer suggestions, and provide prompt solutions to restore it to optimum performance.

https://www.samsung.com/ph/support/service-center/

For more assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport  

Or our Samsung Customer Care direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 221 11 [All Product, Landline]

Daily (8:00am to 8:00pm)

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Stay safe and have a nice day ahead! Thanks for contacting Samsung.