Original topic:

Can't Login to the Samsung Account From Galaxy J7 Prime (two step verification reqires repeatedly)

(Topic created on: 12-30-2019 05:48 PM)
3228 Views
almamun1419
Beginner Level 2
Options
Galaxy J

Recently i have factory reset my Galaxy J7 Prime phone. After resetting the phone, now I'm unable to login into my samsung Cloud/account again. All the time it requires Two Step Verification Code, i put every times the code what samsung is used to sending to my phone, though i'm putting this verification code it Doesn't get logged in. The code prompting page comes again and again after putting the verification code. The same process is going on. Why samsung account is behaving like that? What is the solution, please help me. 😥

#GalaxyJ7Prime

#Factory_Reset

#Backup

#Restore

#Samsung_Account

6 Comments
Quidro
Active Level 4
Galaxy J
have you tried logging into your account using a browser?
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almamun1419
Beginner Level 2
Galaxy J

Yeah. i can logged into samsung account through any browders via pc or phone. Problem is arising when i try to log in to samsung account from the accounts section of my samsung smartphpne. have you experienced that? what would be solution please helm me. i can't retrive now my notes, messages, clouds etc.

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Quidro
Active Level 4
Galaxy J
are you getting an SMS verification code.
try linking your Samsung account with your Google account to sign in.
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almamun1419
Beginner Level 2
Galaxy J

How can i do that? i mean how can i linked up my samsung account to google account logged in via a Browser.  you know , i cant log in to samsung account via my account section, where i may find all the functions to manage samsung account? 

 

Note: i'm getting the verification code to my cellphone.

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Quidro
Active Level 4
Galaxy J
at the login screen there should be a button which says "continue/login with Google" you click that and click your Google account then it's done.
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0138121869
Beginner Level 4
Galaxy J
Samsung j2 bro
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