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Original topic:

Samsung J7 Pro Power Button not working

(Topic created on: 01-23-2023 12:06 PM)
Beginner Level 2
Galaxy J
Hi. I'm having problem with my Samsung J7 Pro. It started last week when suddenly the power button was not working. I went to a cellphone repair shop, and he replace my power button. And it works, but today I'm experiencing same problem. I'm afraid to run out of battery because I'll never gonna open my phone again. Need some help.
Galaxy J
better bring it back to the repair shop to have it reworked.
Galaxy J

Hello vhilantruz,

Sorry to hear that, about your service center experience with your Samsung Galaxy J7 non-working power button that re-occurred today after repair.

Really understand what you're feeling right now while anxious about your device running out of battery. 

We highly recommend that you bring it back immediately to the nearest Samsung Authorized Service Center in your area. Rest assured that our Samsung Engineers/Technicians are competent to assess your device and offer solutions to restore it up to optimum performance. 


For more assistance and guidance, you may contact us on our online Samsung Customer Care support channels below. 

Or our Samsung Customer Care direct hotline numbers below.
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)