Original topic:

Camera Issue

(Topic created on: 11-10-2021 10:36 AM)
PuvanRoy
Active Level 2
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Galaxy Note
Does anyone have camera issue on your Note 20 Ultra? Mine, it takes blurry photos since Android 11 update. What is the factor behind this problem? 
4 Comments
kelvinloo96
Active Level 5
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Galaxy Note
Ermmm nope. Clear cache or reset your camera settings ?
MaslizaAzahari
Active Level 7
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Galaxy Note
That's why I'm still sticking to Android 10
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Peterchai
Beginner Level 3
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Galaxy Note
Yes. Seems like most of the pics are out of focus. Suddenly. Frustrating. Worst......experience. even vivo is better now. Sigh
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MOD_2
Moderator
Moderator
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Galaxy Note

Hi PuvanRoy,

 

This is moderator from Samsung Members Community.

We heard your feedback on camera blurry issue.

Perhaps you can try in safe mode to check whether the issues is caused by software or hardware. https://www.samsung.com/my/support/mobile-devices/safe-mode/ 


We would like to encourage you schedule an appointment to service center for further diagnosis. 

https://www.samsung.com/my/support/mobile-devices/book-an-appointment/

Our Service Center would love to assist your issues.
Please let us know if the issues persist.

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