cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Camera Scene Optimizer issue

(Topic created on: 11-07-2022 01:49 AM)
68 Views
Juhben
Beginner Level 4
Options
Galaxy Note
First off, here's some image samples.

Scene Optimizer Turned On

image


Scene Optimizer Turned Off


image


As you can see, the Scene Optimizer is ruining the shot when taking photo of the sun directly.

I've tried turning On and Off the HDR(rich tone), Shot suggestion and the Scene Optimizer one by one.

And i get this kind of result when the Scene Optimizer is Turned On.

The color separation of the dark from bright is just far off.
0 Likes
3 Comments
Galaxy Note
I don't use scene optimizer it's kinda weird.
Galaxy Note
better use camera assistantScreenshot_20221106_065022_Camera Assistant.jpg
TeamGalaxyRene
Moderator
Moderator
Options
Galaxy Note

Thank you, Juhben, for sharing your camera experience here, using your Samsung Galaxy device camera scene optimizer & other features.

You may submit an error through Samsung Members apps.

Step 1. Long press Samsung Members icon on Apps screen and Tap Error reports.

Step 2.Tap OK on agreement popup for sending system log data.

Step 3. Select Symptom category. Tap "Camera".

Step 4. Describe problem in detail and SEND.

For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
Or Contact our Samsung direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 22 111 [All Product, Landline]
Daily (8:00 AM to 8:00 PM)
 

Also, if you would like, you may click the link below for more Samsung Galaxy Camera Effects features.

https://www.samsung.com/my/camera-academy/gallery-of-effects/